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FAQ

Carbon monoxide is a colorless, odorless, tasteless and toxic gas produced as a by-product of combustion. Any fuel burning appliance, vehicle, tool or other device has the potential to produce dangerous levels of carbon monoxide gas. Examples of carbon monoxide producing devices commonly in use around the home include:

  • Fuel fired furnaces (non-electric)
  • Gas water heaters
  • Fireplaces and woodstoves
  • Gas stoves
  • Gas dryers
  • Charcoal grills
  • Lawnmowers, snowbolwers and other yard equipment
  • Automobiles

The Consumer Products Safety Commission (CPSC) reports that approximately 200 people per year are killed by accidental CO poisoning with an additional 5000 people injured. These deaths and injuries are typically caused by improperly used or malfunctioning equipment aggravated by improvements in building construction which limit the amount of fresh air flowing in to homes and other structures.
While regular maintenance and inspection of gas burning equipment in the home can minimize the potential for exposure to CO gas, the possibility for some type of sudden failure resulting in a potentially life threatening build up of gas always exists.

If you cannot find the answer to your question in the list below please send an e-mail to the [email protected] and it will be directed to the most appropriate person upon receipt.

Yes, even when there is a power failure your alarm system will continue to function as all systems have a back-up battery.

Yes, if you are eligible to receive a discount with your insurance company. Saturn Security is recognized by all insurance companies and we are certified by ULC(Underwriters Laboratory of Canada). This discount could be fairly significant to the home/ business owner.

All our Residential motion detectors are high immunity pet friendly. It is now easier than ever to secure your home when pets are part of your life.

Typically batteries will last 3- 5 years depending on the usage. When your battery becomes low, a low battery signal will be sent to the monitoring station and you will be notified, along with an amber trouble light that will illuminate on the keypad.

Click on Links below to download User manuals for your System Brand.